Our online training course “Building Respect & Resolving Conflict” brings the highly successful MIRROR Method online. This online pre-recorded video training will help you create a safe and respectful workplace for staff, leaders, clients and customers. This course clearly teaches participants what it means to have a respectful workplace, our rights and responsibilities in creating a respectful environment and what steps each of us should take when disrespectful conduct, communication and conflict arise.

An Online Video Training Program to Create Healthy and Productive Workplaces

Marli has transformed her in-depth knowledge of the law and workplace dynamics into a practical, pre-recorded online video training program that helps organizations create healthy and productive workplaces.

“Building Respect and Resolving Conflict” reflects Marli’s first-hand interactions, experience and work with thousands of employees and leaders – as a lawyer, investigator, arbitrator and mediator.

While no course can prevent workplace conflicts and disagreements, this online video training will ensure that everyone on your team better understands the need to show up with respect, resolve conflicts respectfully and actively contribute to a respectful workplace, one in which everyone can thrive.

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The Damage and Risk Created by Workplace Conflict

Organizations that ignore, tolerate or excuse disrespect experience higher levels of turnover, conflict and grievances, and lower levels of engagement, attendance and productivity. If left unchecked, milder forms of disrespect often lead to bullying, abuse of power, harassment and discrimination which turn healthy workplaces into toxic ones.

This is not merely unfortunate – it is unlawful. Human rights, employment and occupational health and safety laws in many jurisdictions, in North America and beyond, mandate employers to develop Respect in the Workplace/anti-harassment policies. Many regions also expect employers to provide meaningful training on respectful and safe workplaces, ones free from harassment, bullying and discrimination.

Each of us has the legal right to work in an environment that is respectful. We also have an equal responsibility – in law – to treat others respectfully. No exceptions. No excuses.

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WHY CHOOSE THE MIRROR METHOD

CROSS APP COMPATIBLE

Desktop, Android and iOS Compatible - readily accessible and optimized for any device connected to the internet.

SELF PACED LEARNING

Self-Paced, Easy-to-Follow Curriculum – participants learn at their own pace with course material and quizzes grouped into nine lessons.

SUPPORT MATERIAL

Additional Support Material – each participant will receive additional written resources and worksheets to help them implement the program’s key concepts in their workplace.

HIGH STANDARDS

Mandatory Testing – each participant must achieve a score of 80% or better on each of nine brief quizzes. Successful course participants receive a certificate of completion.

OUR PRICING PLANS

Single User

$200/Per license
  • Desktop, Android & iOS Compatible
  • Self Paced
  • 9 Brief Videos
  • Certification of Completion
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2-25

$175/Per license
  • Desktop, Android & iOS Compatible
  • Self Paced
  • 9 Brief Videos
  • Certification of Completion
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26-99

$150/Per license
  • Desktop, Android & iOS Compatible
  • Self Paced
  • 9 Brief Videos
  • Certification of Completion
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100+

$100/Per license
  • Desktop, Android & iOS Compatible
  • Self Paced
  • 9 Brief Videos
  • Certification of Completion
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Accredited

  • The legal and practical reasons to be respectful
  • The differences between workplace dysfunction: conflict and harassment
  • Two ways to be respectful: showing up to do the work expected of you and being a supportive team player
  • The roles and responsibilities of complainants, respondents, bystanders and workplace leaders in a workplace complaint
  • The spectrum of dysfunction: the difference between having a bad day and being a bully
  • The different perspectives of those involved in workplace conflict, respecting the competing experiences
  • How to respectfully and informally resolve disputes by having a 15-minute MIRROR conversation

OUR CLIENTS INCLUDE